Terms & Conditions
Introduction and Acceptance
These Terms and Conditions ("Terms") constitute a legally binding agreement between You or any legal entity that books opted Services (defined below) on behalf of end-users ("You" or "User") and Nexintain Technologies Pvt. Ltd., a company incorporated under the laws of India, having its registered office at Urbtech Trade Centre, Office no. A-116, Sector 132, Noida Expressway, Greater Noida, Gautam Budh Nagar, Uttar Pradesh 201304, ("Company", "we", "us", "our"). If you represent any other person or any other legal entity, you confirm and represent that you have the necessary power and authority to bind such person or legal entity to these Terms & Conditions governing your access to and use of our mobile application/website SCRUTINT and related services (collectively, the "Platform"). By accessing, browsing, registering on, or using the Platform, you confirm that you have read, understood and agree to be bound by these Terms, our Privacy Policy and any other policies as may be notified by us from time to time. If you do not agree to these Terms, you should not access or use the Platform.
Nature of Services and Role as Intermediary
2.1 The Platform is a technology-based marketplace that enables Users to connect with independent third-party service providers, including without limitation:
a. independent providers of strategic, factual and background-review services (including corporate due diligence, Workplace Integrity, Forensic & Disputes, Brand & IP, Legal similar services) (collectively, the "Advisory Service Providers"); and
b. advocates, law firms and other persons qualified to provide legal consultancy services, who may make their basic professional information available on the Platform strictly in accordance with applicable professional conduct rules ("Legal Service Providers");
(collectively, "Service Providers"), where their details are shared with You for the purposes of providing services only and shall not be construed as advertising, solicitation or endorsement of their services.
2.2 The Company is only a facilitator/intermediary that provides technology and tools to connect Users with Service Providers and to enable communication, scheduling, and payments between them. The Company does not itself provide advisory, verification, legal, or any professional services, and does not act as an advocate, law firm, detective agency, or employment agency.
2.3 All services requested or availed by you through the Platform are rendered directly by the relevant Service Provider to you, under a separate understanding / engagement between you and such Service Provider. The Company is not a party to such engagement and has no control over, and assumes no responsibility for, the quality, legality, completeness, accuracy or outcome of the services rendered by any Service Provider.
2.4 The Company is not a legal service provider and does not advertise, recommend, or solicit the services of any legal professional. The listing of any Legal Professional on the Platform is not an endorsement or advertisement within the meaning of Rule 36 of the Bar Council of India Rules. Legal Professionals listed on the Platform remain solely responsible for compliance with all professional conduct obligations under the Advocates Act, 1961 and the Bar Council of India Rules, including restrictions on advertising and solicitation.
2.5 Nothing on the Platform shall be construed as:
a. the Company providing legal, investigative, or professional advice;
b. creation of any attorney client or principal agent relationship between you and the Company; or
c. a recommendation, endorsement or guarantee of any particular Service Provider or service outcome.
Eligibility
3.1 You should be 18 (eighteen) years of age and have the capacity to enter into a legally binding contract under applicable law to use the Platform. If you are under 18, you may use the Platform only with the consent and active supervision of your parent/legal guardian, who shall be deemed to accept these Terms on your behalf.
3.2 By using the Platform, you represent and warrant that you satisfy the above eligibility criteria and that all information you submit is true, accurate and complete, and that you will keep such information updated.
User Account, Registration and Security
4.1 To access the features of the Platform, you may be required to create an account by providing requested information (such as name, contact details, email address, etc.). You agree to:
a. provide accurate, current and complete information; and
b. maintain and promptly update such information.
All the information submitted by you shall be subject to and regulated in accordance with the provisions of the Digital Personal Data Protection Act, 2023 ("DPDP Act") and/or other applicable laws.
4.2 You are solely responsible for maintaining the confidentiality and security of your login credentials and for all activities that occur under your account. You agree to:
a. immediately notify us of any actual or suspected unauthorized use of your account; and
b. ensure that you log out from your account at the end of each session.
4.3 The Company shall not be liable for any loss or damage arising from your failure to comply with this clause.
4.4 In accordance with the DPDP Act, 2023, a registered User may nominate another individual to exercise rights in relation to their account and Personal Data in the event of the User's death or incapacity. Details of the nomination process are set out in the Privacy Policy.
User Obligations and Permitted Use
5.1 You agree to use the Platform only for legitimate, lawful purposes and in accordance with these Terms and all applicable laws, including but not limited to laws relating to privacy, data protection, the Information Technology Act, 2000 ("IT Act"), the Digital Personal Data Protection Act, 2023 ("DPDP Act"), consumer protection, and any laws applicable to advisory, due diligence, background review, and legal services.
5.2 Without limitation, you agree that you will not:
a. use the Platform to upload, post, transmit or otherwise make available any information that is false, misleading, defamatory, obscene, offensive, discriminatory, invasive of another's privacy, or otherwise unlawful;
b. use the Platform to obtain or attempt to obtain any services that would be illegal or that would cause a Service Provider or the Company to breach any law or professional ethics;
c. misuse any verification or strategic reports to harass, stalk, defame, extort or illegally profile any individual, or to take any action in violation of applicable law;
d. upload or share any personal data of third parties without having a lawful basis (including appropriate consent where required) under applicable data protection laws;
e. attempt to gain unauthorized access to the Platform, other user accounts, or computer systems or networks connected to the Platform;
f. introduce any virus, worm, malware or other harmful code;
g. copy, modify, distribute, sell, lease, reverse engineer or otherwise exploit any portion of the Platform except as expressly permitted by these Terms;
h. use the Platform for data scraping, data mining, or any automated data collection without our prior written consent;
i. use the Platform to solicit or recruit Service Providers or Users off the Platform in a manner intended to circumvent the Platform.
5.3 You are solely responsible for the content and information you submit or provide through the Platform and for the consequences of any reliance placed on such information by Service Providers.
5.4 Where you submit personal data of a third party (including a subject of a due diligence, background review, or fact-finding request) through the Platform, you warrant that:
a. you have a lawful basis under applicable law (including the DPDP Act) to share and process such personal data;
b. you have obtained all necessary consents, authorisations, and notices required under applicable law from or in respect of the data subject; and
c. you shall indemnify and hold harmless the Company from any claim, demand, penalty, or proceeding initiated by or on behalf of any such data subject in respect of your breach of this clause.
Engagement with Service Providers
6.1 Based on the information and parameters provided by you on the Platform, one or more suitable Service Providers may be identified and allocated to your matter internally by us, and their details may then be shared with you for the limited purpose of enabling the requested services. The selection and matching process is performed on the basis of information self-declared by and the availability of Service Providers in our Data base.
6.2 Any decision to engage, communicate or transact with a Service Provider is solely your decision, and you are encouraged to conduct your own due diligence before finalizing any engagement.
6.3 The Company does not:
a. recommend, endorse or guarantee any specific Service Provider, service, advice or outcome;
b. guarantee that any verification, Strategic, or legal advice will be adequate, satisfactory, or fit for your particular purpose;
c. supervise, direct or control Service Providers in the performance of their services.
d. independently verify information available from publicly accessible and third-party sources or make any warranty as to its correctness, completeness, suitability or continuing accuracy.
6.4 Your relationship with any Service Provider is independent and the Company is not liable for any final outcome and the Company is not responsible for any acts, omissions, negligence, misconduct, breach of duty, or default of any Service Provider.
6.5 The Company operates as a technology intermediary within the meaning of Section 79 of the Information Technology Act, 2000, and the IT Rules 2021 (as amended). The Company does not initiate, select, modify, or exercise control over third-party content transmitted through the Platform and shall not be liable for such content, subject to compliance with applicable due diligence obligations. The Company's safe harbour protection shall not apply where the Company has actual knowledge of unlawful content and fails to expeditiously act upon the same.
Advisory and Verification Services - Specific Terms
7.1 You acknowledge that:
a. strategic, advisory, verification, and background due diligence services inherently involve limitations, reliance on third-party databases, records, and representations, and are subject to the availability and accuracy of information at the time of the request; and
b. reports or findings, if remains incomplete, outdated, or subject to error due to factors beyond the control of the Service Provider or the Company, including but not limited to inaccuracies in public records, database limitations, or refusal of sources to provide information. Any reports, findings, or information provided by Service Providers is for your own consumption only and do not constitute a certification, guarantee or warranty of the subject's background, conduct, or future behavior.
7.2 You agree to use any Strategic/Advisory, or the outcome of the service so engaged by you shall be used strictly in accordance with applicable laws, and shall not discriminate or act unlawfully based on such data. You remain solely responsible for any decision taken on the basis of such reports.
7.3 You acknowledge that the Company's role is of facilitator alone and shall be limited to that of a technology intermediary facilitating the connection between you and the relevant Advisory Service Provider.
Legal Services - Specific Terms
8.1 Any legal consultation, opinion, advice, draft documents or other legal services are provided solely by Legal Professionals and not by the Company.
8.2 The Platform itself does not create an attorney client relationship between you and the Company. Any attorney-client relationship, if at all, is created only between you and the relevant Legal Professional and is subject to their professional obligations, bar council rules, conflict checks and independent judgment.
8.3 Any legal information published on the Platform (FAQs, articles, blogs, sample documents, etc.) is for general informational purposes only, may not reflect current legal developments, and should not be treated as a substitute for specific legal advice tailored to your situation.
8.4 The Company is not a legal service provider and does not advertise, recommend, or solicit the services of any legal professional. The listing of any Legal Professional on the Platform is not an endorsement or advertisement within the meaning of Rule 36 of the Bar Council of India Rules. Legal Professionals listed on the Platform remain solely responsible for compliance with all professional conduct obligations under the Advocates Act, 1961 and the Bar Council of India Rules, including restrictions on advertising and solicitation.
Confidentiality of Services
9.1 The Company shall maintain reasonable confidentiality with respect to the queries, instructions, and service outputs submitted or received by you through the Platform, subject to applicable laws and the terms of the Privacy Policy.
9.2 Reports, findings, legal opinions, and other outputs generated by Service Providers and shared with you through the Platform are intended solely for your use only and shall not be shared by the Company with any third party, except:
a. as required by applicable laws, court order, or direction of a competent authority;
b. as necessary for the operation of the Platform, subject to appropriate confidentiality obligations; or
c. with your explicit consent.
9.3 Service Providers are contractually required to maintain confidentiality in respect of all engagements facilitated through the Platform. However, the Company does not guarantee such compliance and shall not be liable for any breach of confidentiality by any Service Provider.
. Payments, Fees, Cancellation and Refunds
10.1 Certain services on the Platform may be chargeable. You agree to pay the applicable fees and charges, including any taxes, in accordance with the fee schedule or pricing displayed at the time of booking or as otherwise communicated to you.
10.2 Payments may be processed via third-party payment gateways, banks or payment aggregators. You agree that:
a. your use of such payment services is subject to their respective terms and conditions; and
b. the Company is not responsible for any acts, errors, failures, delays or service issues of such third parties.
10.3 Unless otherwise specified at the time of booking, all fees for services facilitated through the Platform are payable in advance. The quantum of advance (including whether a part-payment, percentage or full fee is payable upfront) shall be determined on a case-by-case basis at the sole discretion of the Company and/or the relevant Service Provider, and will be communicated to you at the time of booking. All such advance payments shall be non-refundable, except in the limited circumstances set out in our cancellation/refund policy as may be notified on the Platform from time to time.
10.4 In connection with any booking, payment, refund, or other transaction on or through the Platform, the Company may require the User, and where applicable the person or entity on whose behalf the User is acting, to complete such know your customer (KYC), identity verification, anti fraud, source of funds, billing, ownership, authority, or other due diligence requirements as the Company may reasonably prescribe from time to time, and the User agrees to provide complete, true, accurate, current, and verifiable information and supporting documents, including identity proof, address proof, business identification details, GST details (if applicable), authorisation documents, bank details, and any other records reasonably required for verification; the Company may, directly or through authorised third-party service providers, payment gateways, banks, verification agencies, or regulatory-compliance partners, verify such information and documents for payment authentication, fraud prevention, risk management, regulatory compliance, grievance handling, refunds, chargeback review, and lawful onboarding or continuation of services, and all such information and documents shall be stored, processed, shared, and protected in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the Company's Privacy Policy; the User acknowledges that the Company may suspend, withhold, reject, reverse, delay, or cancel any booking, payment, refund request, account activity, or access to the Platform where the required verification information is not provided, is incomplete, inaccurate, misleading, expired, or incapable of verification, or where there is a reasonable suspicion of fraud, impersonation, unauthorised use, unlawful activity, payment abuse, or breach of these Terms, or where such action is required to comply with applicable laws, court orders, directions of governmental authorities, banking partners, payment intermediaries, or internal risk-control requirements; and the User further represents that all documents and information submitted for verification lawfully belong to the User or are lawfully submitted with full authority and do not violate any third-party rights or applicable law, and the Company shall not be liable for any loss, delay, failed transaction, inability to process a refund, suspension, or denial of services arising from the User's failure to comply with this clause or from any action taken by the Company in good faith to comply with applicable laws and verification requirements.
10.5 Refunds shall be considered and processed strictly in accordance with these Terms and the applicable refund policy, and only in circumstances where the non-provision, failure, or deficiency of the booked service is directly and demonstrably attributable to (i) a technical failure of the Platform, or (ii) a material breach or lapse on the part of the Company in performing its obligations under these Terms. No refund shall be payable for any dissatisfaction with, or alleged deficiency in, the services rendered by any independent Service Provider, or for any reason not directly attributable to the Company, including user error, change of mind, or external factors beyond the Company's control. In the event a refund is approved in such limited circumstances, the refund amount shall be restricted to the amount actually received by the Company for the relevant booking, subject to such deductions as may be permitted under applicable law, including payment gateway charges, taxes, or other transactional costs. The approved refund shall be processed to the original payment method within a reasonable period, and the Company shall not be liable for any delays attributable to banks, payment gateways, or other third-party intermediaries.
10.6 Any amounts paid by you directly to a Service Provider outside the Platform, if permitted, are entirely at your own risk. The Company shall have no responsibility for such off-platform payments and no obligation to process or facilitate any refund in respect thereof.
10.7 In compliance with the Consumer Protection (E-Commerce) Rules, 2020, the Platform shall display at all material times: (a) the legal name and address of the Company; (b) the contact details of the Grievance Officer; (c) the applicable refund, cancellation, and dispute-resolution policy; (d) accepted payment methods; and (e) details of each Service Provider, including their legal name, professional credentials, and contact information, to the extent permitted under applicable professional conduct rules.
. Content and Intellectual Property
11.1 All content on the Platform, including but not limited to text, graphics, user interfaces, visual interfaces, photographs, logos, trademarks, sounds, music, artwork, computer code, and underlying software, is the Intellectual Property of the Company and is owned by or licensed to the Company and is protected under applicable copyright, trademark and other intellectual property laws.
11.2 Subject to your compliance with these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform for your personal, lawful and non-commercial purposes.
11.3 You shall not:
a. copy, reproduce, modify, distribute, sell, lease, reverse engineer or create derivative works of any portion of the Platform;
b. remove or alter any proprietary notices or marks;
c. use any Company trademarks, logos or branding without our prior written consent.
11.4 You may submit contents (such as queries, reviews, feedback, documents, etc.) through the Platform. By submitting such content, you grant the Company a worldwide, non-exclusive, royalty-free, transferable licence to use, store, reproduce, modify, display and distribute such content for the purpose of operating, improving and promoting the Platform, subject to our Privacy Policy.
Third-Party Links and Services
The Platform may contain links to third-party websites, apps or resources, or may display advertisements or content from third parties. Such links or content are provided only for convenience and informational purposes. The Company does not control, endorse or assume responsibility for any third-party websites, services, products or content, and your use of the same shall be subject to the terms and policies of such third parties.
. Privacy and Data Protection
13.1 Our collection, use, storage and processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. Please review it carefully before using the Platform.
13.2 The Company complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) and all rules and regulations made thereunder, as well as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to the extent applicable. You are responsible for ensuring that any personal data of third parties supplied by you is provided in compliance with applicable laws, including obtaining all necessary consents and providing requisite notices.
13.3 In compliance with the IT Rules 2026, the Company shall notify all registered Users, at least once every 3 (three) months, of the consequences of non-compliance with these Terms, applicable laws, and the Company's policies, including the risk of account suspension, civil liability, and criminal reporting obligations under applicable statutes.
13.4 You acknowledge that certain personal data maybe required to be shared with Service Providers for the limited and specified purpose of providing the services requested by you. You consent to such sharing and processing in accordance with applicable laws and the Privacy Policy.
13.5 You are solely responsible for ensuring that any personal data of third parties submitted by you through the Platform is provided in compliance with applicable laws, including obtaining all necessary consents, providing requisite notices to data subjects, and complying with the DPDP Act. The Company shall not be responsible or liable for any claim arising from your failure to comply with this obligation.
13.6 The Company will, in its capacity as Data Fiduciary under the DPDP Act, 2023, engage Data Processors (including payment gateways, cloud providers, and verification vendors) only through written agreements that restrict processing to specified lawful purposes, impose security obligations equivalent to or higher than those under applicable Indian law, and prohibit further sub-processing without the Company's prior written consent.
Grievance Officer
14.1 In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Company's Grievance Officer are as follows:
Name: Jyot Baxi
Designation: Grievance Officer
Email: support@nexintain.com
Any complaint or concern regarding the Platform or these Terms, or the services, may be directed to the Grievance Officer. The Company shall acknowledge the complaint within 24 (twenty-four) hours of receipt and shall endeavour to resolve it within 7 (Seven) days, with a 36-hour window for unlawful content and a 2-hour window for bodily-privacy violations such as non-consensual imagery, or within such period as may be prescribed under the applicable laws.
"As Is" Disclaimer of Warranties
15.1 The Platform, and all information, content and services available through it, are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied.
15.2 To the fullest extent permitted by law, the Company and its Directors, Officers, employees and affiliates disclaim all warranties, express or implied, statutory or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, and non-interruption of services.
15.3 Without prejudice to the generality of the foregoing, the Company does not warrant that:
a. the Platform will be error-free, secure or free from viruses or other harmful components;
b. the information or content available on the Platform is accurate, complete, reliable, current or free of typographical errors;
c. any service booked through the Platform will meet your expectations or deliver any particular outcome or result.
. Limitation of Liability
16.1 To the fullest extent permitted by applicable laws, in no event shall the Company or its Directors, Officers, employees, agents or affiliates be liable to you for any indirect, incidental, special, consequential or exemplary damages, including but not limited to loss of profits, data, reputation or business opportunities, arising out of or in connection with your use of or inability to use the Platform or any services obtained through it, even if advised of the possibility of such damages.
16.2 Subject to the foregoing, the aggregate liability of the Company, whether in contract, tort (including negligence) or otherwise, arising out of or in connection with these Terms, the Platform, or any services availed through the Platform, shall not exceed the total amount of fees actually paid by you to the Company in respect of the specific transaction or service giving rise to such claim.
16.3 Nothing in these Terms shall exclude or limit any liability which cannot be excluded or limited under applicable law.
Indemnity
You agree to indemnify, defend and hold harmless the Company and its directors, officers, employees and affiliates from and against any and all claims, actions, demands, liabilities, damages, losses, costs and expenses (including reasonable advocates' fees) arising out of or in connection with:
your use of the Platform;
your breach of these Terms or any applicable law;
your infringement of any intellectual property or other rights of any person or entity; or
any dispute or issue between you and any Service Provider or other User.
Any information, reports, or material obtained through the App are provided for informational purposes only and are not certified, verified, or intended to be relied upon as evidence, proof, or material for use in any court, tribunal, or other legal proceeding, unless expressly stated otherwise in writing by the Company. The User agrees that the Company shall not be liable for any loss, claim, damage, or consequence arising from the User's use of such information, including any use made in public, in court, or before any authority, to the extent permitted by applicable law.
Suspension and Termination
18.1 The Company reserves the right, at its sole discretion and without prior notice, to suspend, restrict or terminate your access to all or any part of the Platform, or to deactivate your account, if:
a. you violate these Terms or applicable laws;
b. we are required to do so by law or any governmental authority;
c. we suspect fraud, misuse or unauthorized use of the Platform; or
d. for any technical, security or business reasons.
18.2 Upon termination, your right to use the Platform shall immediately cease. Certain provisions which by their nature should survive termination (including, without limitation, clauses relating to intellectual property, disclaimers, limitation of liability, indemnity and governing law) shall survive.
18.3 The Company, in its capacity as an intermediary, shall disable access to or remove unlawful content: (a) within 3 hours of receipt of a valid court order or government reasoned intimation; (b) within 2 hours where such content involves a violation of bodily privacy; and (c) within 7 days for other categories of unlawful content upon receipt of a valid complaint. The Company shall also act suo motu upon becoming aware of unlawful synthetically generated content on the Platform.
Changes to the Platform and Terms
19.1 We may, at any time and at our sole discretion, modify, suspend, withdraw, or discontinue any feature, service or content on the Platform, with or without notice.
19.2 The Company may also amend or update these Terms from time to time. The updated Terms will be posted on the Platform with a revised "Last Updated" date. Where changes are material, the Company will endeavour to provide reasonable notice (not less than 7 (seven) days) prior to such changes taking effect, except where immediate changes are necessitated by applicable laws or regulatory requirements. Your continued use of the Platform following the effective date of any such changes shall constitute your acceptance of the revised Terms.
Governing Law and Dispute Resolution
20.1 These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.
20.2 Subject to clause 18.3, the courts at Gautam Budh Nagar, Noida shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms, the Platform or any services availed through it.
20.3 The Company and you shall first endeavour in good faith to resolve any dispute arising out of or in connection with these Terms through mutual negotiation, within a period of 30 (thirty) days from the date on which either party notifies the other of the dispute. If the dispute is not resolved within such a period, it may be referred to arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator mutually agreed upon by the parties, and in the absence of agreement, appointed in accordance with the said Act. The seat and venue of arbitration shall be Noida and place will be decided mutually, the language of the proceedings shall be English, and the arbitral award shall be final and binding on the parties.
20.4 Any dispute, claim, or cause of action arising out of or in connection with the use of the Platform or these Terms shall be subject to the limitation periods prescribed under applicable law. Without prejudice to the foregoing, to the extent permissible under law, any such claim shall be initiated within one (1) year from the date on which the cause of action arises; provided, however, that where any applicable statute, including the Limitation Act, 1963, the Consumer Protection Act, 2019, or any other law in force, prescribes a mandatory limitation period that cannot be reduced or waived by agreement, such statutory limitation period shall prevail. Any claim not brought within the applicable limitation period shall be deemed time-barred.
Force Majeure
The Company shall not be liable for any failure, delay, or interruption in the performance of its obligations under these Terms where such failure, delay, or interruption arises from or is attributable to circumstances beyond the Company's reasonable control, including but not limited to acts of God, natural disasters, pandemics or epidemics, governmental actions or restrictions, national or regional emergencies, power or internet outages, strikes, civil unrest, war, or failure of third-party infrastructure or services. In such circumstances, the Company shall use reasonable endeavours to resume performance as soon as practicable.
Miscellaneous
22.1 Entire Agreement: These Terms, together with the Privacy Policy and any additional terms notified in relation to specific services, constitute the entire agreement between you and the Company relating to the subject matter hereof.
22.2 Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall remain in full force and effect.
22.3 No Waiver: Any failure or delay by the Company in exercising any right, power or remedy under these Terms shall not constitute a waiver of such right, power or remedy.
22.4 Assignment: You shall not assign or transfer your rights or obligations under these Terms without our prior written consent. The Company may assign its rights and obligations under these Terms to any of its affiliates or in connection with any merger, sale or reorganization without your consent.
22.5 Notices: Any notices or communications from the Company may be sent electronically (including via email, SMS, in-app notifications or postings on the Platform). You consent to receive communications in such electronic form. In compliance with the IT Rules 2026, the Company will notify all registered Users, at least once every 3 (three) months, of the consequences of non-compliance with these Terms, applicable laws, and the Company's policies, including the risk of account suspension, civil liability, and criminal reporting obligations under applicable statutes.
22.6 Contact : For any queries, complaints or notices, you may contact us at:
Email : support@nexintain.com
Address : A-116, Uber Tech Center, Sector 132, Noida, Greater Noida Expressway, Gautam Budh Nagar, Uttar Pradesh.
Terms & Conditions
Introduction and Acceptance
These Terms and Conditions ("Terms") constitute a legally binding agreement between You or any legal entity that books opted Services (defined below) on behalf of end-users ("You" or "User") and Nexintain Technologies Pvt. Ltd., a company incorporated under the laws of India, having its registered office at Urbtech Trade Centre, Office no. A-116, Sector 132, Noida Expressway, Greater Noida, Gautam Budh Nagar, Uttar Pradesh 201304, ("Company", "we", "us", "our"). If you represent any other person or any other legal entity, you confirm and represent that you have the necessary power and authority to bind such person or legal entity to these Terms & Conditions governing your access to and use of our mobile application/website SCRUTINT and related services (collectively, the "Platform"). By accessing, browsing, registering on, or using the Platform, you confirm that you have read, understood and agree to be bound by these Terms, our Privacy Policy and any other policies as may be notified by us from time to time. If you do not agree to these Terms, you should not access or use the Platform.
Nature of Services and Role as Intermediary
2.1 The Platform is a technology-based marketplace that enables Users to connect with independent third-party service providers, including without limitation:
a. independent providers of strategic, factual and background-review services (including corporate due diligence, Workplace Integrity, Forensic & Disputes, Brand & IP, Legal similar services) (collectively, the "Advisory Service Providers"); and
b. advocates, law firms and other persons qualified to provide legal consultancy services, who may make their basic professional information available on the Platform strictly in accordance with applicable professional conduct rules ("Legal Service Providers");
(collectively, "Service Providers"), where their details are shared with You for the purposes of providing services only and shall not be construed as advertising, solicitation or endorsement of their services.
2.2 The Company is only a facilitator/intermediary that provides technology and tools to connect Users with Service Providers and to enable communication, scheduling, and payments between them. The Company does not itself provide advisory, verification, legal, or any professional services, and does not act as an advocate, law firm, detective agency, or employment agency.
2.3 All services requested or availed by you through the Platform are rendered directly by the relevant Service Provider to you, under a separate understanding / engagement between you and such Service Provider. The Company is not a party to such engagement and has no control over, and assumes no responsibility for, the quality, legality, completeness, accuracy or outcome of the services rendered by any Service Provider.
2.4 The Company is not a legal service provider and does not advertise, recommend, or solicit the services of any legal professional. The listing of any Legal Professional on the Platform is not an endorsement or advertisement within the meaning of Rule 36 of the Bar Council of India Rules. Legal Professionals listed on the Platform remain solely responsible for compliance with all professional conduct obligations under the Advocates Act, 1961 and the Bar Council of India Rules, including restrictions on advertising and solicitation.
2.5 Nothing on the Platform shall be construed as:
a. the Company providing legal, investigative, or professional advice;
b. creation of any attorney client or principal agent relationship between you and the Company; or
c. a recommendation, endorsement or guarantee of any particular Service Provider or service outcome.
Eligibility
3.1 You should be 18 (eighteen) years of age and have the capacity to enter into a legally binding contract under applicable law to use the Platform. If you are under 18, you may use the Platform only with the consent and active supervision of your parent/legal guardian, who shall be deemed to accept these Terms on your behalf.
3.2 By using the Platform, you represent and warrant that you satisfy the above eligibility criteria and that all information you submit is true, accurate and complete, and that you will keep such information updated.
User Account, Registration and Security
4.1 To access the features of the Platform, you may be required to create an account by providing requested information (such as name, contact details, email address, etc.). You agree to:
a. provide accurate, current and complete information; and
b. maintain and promptly update such information.
All the information submitted by you shall be subject to and regulated in accordance with the provisions of the Digital Personal Data Protection Act, 2023 ("DPDP Act") and/or other applicable laws.
4.2 You are solely responsible for maintaining the confidentiality and security of your login credentials and for all activities that occur under your account. You agree to:
a. immediately notify us of any actual or suspected unauthorized use of your account; and
b. ensure that you log out from your account at the end of each session.
4.3 The Company shall not be liable for any loss or damage arising from your failure to comply with this clause.
4.4 In accordance with the DPDP Act, 2023, a registered User may nominate another individual to exercise rights in relation to their account and Personal Data in the event of the User's death or incapacity. Details of the nomination process are set out in the Privacy Policy.
User Obligations and Permitted Use
5.1 You agree to use the Platform only for legitimate, lawful purposes and in accordance with these Terms and all applicable laws, including but not limited to laws relating to privacy, data protection, the Information Technology Act, 2000 ("IT Act"), the Digital Personal Data Protection Act, 2023 ("DPDP Act"), consumer protection, and any laws applicable to advisory, due diligence, background review, and legal services.
5.2 Without limitation, you agree that you will not:
a. use the Platform to upload, post, transmit or otherwise make available any information that is false, misleading, defamatory, obscene, offensive, discriminatory, invasive of another's privacy, or otherwise unlawful;
b. use the Platform to obtain or attempt to obtain any services that would be illegal or that would cause a Service Provider or the Company to breach any law or professional ethics;
c. misuse any verification or strategic reports to harass, stalk, defame, extort or illegally profile any individual, or to take any action in violation of applicable law;
d. upload or share any personal data of third parties without having a lawful basis (including appropriate consent where required) under applicable data protection laws;
e. attempt to gain unauthorized access to the Platform, other user accounts, or computer systems or networks connected to the Platform;
f. introduce any virus, worm, malware or other harmful code;
g. copy, modify, distribute, sell, lease, reverse engineer or otherwise exploit any portion of the Platform except as expressly permitted by these Terms;
h. use the Platform for data scraping, data mining, or any automated data collection without our prior written consent;
i. use the Platform to solicit or recruit Service Providers or Users off the Platform in a manner intended to circumvent the Platform.
5.3 You are solely responsible for the content and information you submit or provide through the Platform and for the consequences of any reliance placed on such information by Service Providers.
5.4 Where you submit personal data of a third party (including a subject of a due diligence, background review, or fact-finding request) through the Platform, you warrant that:
a. you have a lawful basis under applicable law (including the DPDP Act) to share and process such personal data;
b. you have obtained all necessary consents, authorisations, and notices required under applicable law from or in respect of the data subject; and
c. you shall indemnify and hold harmless the Company from any claim, demand, penalty, or proceeding initiated by or on behalf of any such data subject in respect of your breach of this clause.
Engagement with Service Providers
6.1 Based on the information and parameters provided by you on the Platform, one or more suitable Service Providers may be identified and allocated to your matter internally by us, and their details may then be shared with you for the limited purpose of enabling the requested services. The selection and matching process is performed on the basis of information self-declared by and the availability of Service Providers in our Data base.
6.2 Any decision to engage, communicate or transact with a Service Provider is solely your decision, and you are encouraged to conduct your own due diligence before finalizing any engagement.
6.3 The Company does not:
a. recommend, endorse or guarantee any specific Service Provider, service, advice or outcome;
b. guarantee that any verification, Strategic, or legal advice will be adequate, satisfactory, or fit for your particular purpose;
c. supervise, direct or control Service Providers in the performance of their services.
d. independently verify information available from publicly accessible and third-party sources or make any warranty as to its correctness, completeness, suitability or continuing accuracy.
6.4 Your relationship with any Service Provider is independent and the Company is not liable for any final outcome and the Company is not responsible for any acts, omissions, negligence, misconduct, breach of duty, or default of any Service Provider.
6.5 The Company operates as a technology intermediary within the meaning of Section 79 of the Information Technology Act, 2000, and the IT Rules 2021 (as amended). The Company does not initiate, select, modify, or exercise control over third-party content transmitted through the Platform and shall not be liable for such content, subject to compliance with applicable due diligence obligations. The Company's safe harbour protection shall not apply where the Company has actual knowledge of unlawful content and fails to expeditiously act upon the same.
Advisory and Verification Services - Specific Terms
7.1 You acknowledge that:
a. strategic, advisory, verification, and background due diligence services inherently involve limitations, reliance on third-party databases, records, and representations, and are subject to the availability and accuracy of information at the time of the request; and
b. reports or findings, if remains incomplete, outdated, or subject to error due to factors beyond the control of the Service Provider or the Company, including but not limited to inaccuracies in public records, database limitations, or refusal of sources to provide information. Any reports, findings, or information provided by Service Providers is for your own consumption only and do not constitute a certification, guarantee or warranty of the subject's background, conduct, or future behavior.
7.2 You agree to use any Strategic/Advisory, or the outcome of the service so engaged by you shall be used strictly in accordance with applicable laws, and shall not discriminate or act unlawfully based on such data. You remain solely responsible for any decision taken on the basis of such reports.
7.3 You acknowledge that the Company's role is of facilitator alone and shall be limited to that of a technology intermediary facilitating the connection between you and the relevant Advisory Service Provider.
Legal Services - Specific Terms
8.1 Any legal consultation, opinion, advice, draft documents or other legal services are provided solely by Legal Professionals and not by the Company.
8.2 The Platform itself does not create an attorney client relationship between you and the Company. Any attorney-client relationship, if at all, is created only between you and the relevant Legal Professional and is subject to their professional obligations, bar council rules, conflict checks and independent judgment.
8.3 Any legal information published on the Platform (FAQs, articles, blogs, sample documents, etc.) is for general informational purposes only, may not reflect current legal developments, and should not be treated as a substitute for specific legal advice tailored to your situation.
8.4 The Company is not a legal service provider and does not advertise, recommend, or solicit the services of any legal professional. The listing of any Legal Professional on the Platform is not an endorsement or advertisement within the meaning of Rule 36 of the Bar Council of India Rules. Legal Professionals listed on the Platform remain solely responsible for compliance with all professional conduct obligations under the Advocates Act, 1961 and the Bar Council of India Rules, including restrictions on advertising and solicitation.
Confidentiality of Services
9.1 The Company shall maintain reasonable confidentiality with respect to the queries, instructions, and service outputs submitted or received by you through the Platform, subject to applicable laws and the terms of the Privacy Policy.
9.2 Reports, findings, legal opinions, and other outputs generated by Service Providers and shared with you through the Platform are intended solely for your use only and shall not be shared by the Company with any third party, except:
a. as required by applicable laws, court order, or direction of a competent authority;
b. as necessary for the operation of the Platform, subject to appropriate confidentiality obligations; or
c. with your explicit consent.
9.3 Service Providers are contractually required to maintain confidentiality in respect of all engagements facilitated through the Platform. However, the Company does not guarantee such compliance and shall not be liable for any breach of confidentiality by any Service Provider.
. Payments, Fees, Cancellation and Refunds
10.1 Certain services on the Platform may be chargeable. You agree to pay the applicable fees and charges, including any taxes, in accordance with the fee schedule or pricing displayed at the time of booking or as otherwise communicated to you.
10.2 Payments may be processed via third-party payment gateways, banks or payment aggregators. You agree that:
a. your use of such payment services is subject to their respective terms and conditions; and
b. the Company is not responsible for any acts, errors, failures, delays or service issues of such third parties.
10.3 Unless otherwise specified at the time of booking, all fees for services facilitated through the Platform are payable in advance. The quantum of advance (including whether a part-payment, percentage or full fee is payable upfront) shall be determined on a case-by-case basis at the sole discretion of the Company and/or the relevant Service Provider, and will be communicated to you at the time of booking. All such advance payments shall be non-refundable, except in the limited circumstances set out in our cancellation/refund policy as may be notified on the Platform from time to time.
10.4 In connection with any booking, payment, refund, or other transaction on or through the Platform, the Company may require the User, and where applicable the person or entity on whose behalf the User is acting, to complete such know your customer (KYC), identity verification, anti fraud, source of funds, billing, ownership, authority, or other due diligence requirements as the Company may reasonably prescribe from time to time, and the User agrees to provide complete, true, accurate, current, and verifiable information and supporting documents, including identity proof, address proof, business identification details, GST details (if applicable), authorisation documents, bank details, and any other records reasonably required for verification; the Company may, directly or through authorised third-party service providers, payment gateways, banks, verification agencies, or regulatory-compliance partners, verify such information and documents for payment authentication, fraud prevention, risk management, regulatory compliance, grievance handling, refunds, chargeback review, and lawful onboarding or continuation of services, and all such information and documents shall be stored, processed, shared, and protected in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the Company's Privacy Policy; the User acknowledges that the Company may suspend, withhold, reject, reverse, delay, or cancel any booking, payment, refund request, account activity, or access to the Platform where the required verification information is not provided, is incomplete, inaccurate, misleading, expired, or incapable of verification, or where there is a reasonable suspicion of fraud, impersonation, unauthorised use, unlawful activity, payment abuse, or breach of these Terms, or where such action is required to comply with applicable laws, court orders, directions of governmental authorities, banking partners, payment intermediaries, or internal risk-control requirements; and the User further represents that all documents and information submitted for verification lawfully belong to the User or are lawfully submitted with full authority and do not violate any third-party rights or applicable law, and the Company shall not be liable for any loss, delay, failed transaction, inability to process a refund, suspension, or denial of services arising from the User's failure to comply with this clause or from any action taken by the Company in good faith to comply with applicable laws and verification requirements.
10.5 Refunds shall be considered and processed strictly in accordance with these Terms and the applicable refund policy, and only in circumstances where the non-provision, failure, or deficiency of the booked service is directly and demonstrably attributable to (i) a technical failure of the Platform, or (ii) a material breach or lapse on the part of the Company in performing its obligations under these Terms. No refund shall be payable for any dissatisfaction with, or alleged deficiency in, the services rendered by any independent Service Provider, or for any reason not directly attributable to the Company, including user error, change of mind, or external factors beyond the Company's control. In the event a refund is approved in such limited circumstances, the refund amount shall be restricted to the amount actually received by the Company for the relevant booking, subject to such deductions as may be permitted under applicable law, including payment gateway charges, taxes, or other transactional costs. The approved refund shall be processed to the original payment method within a reasonable period, and the Company shall not be liable for any delays attributable to banks, payment gateways, or other third-party intermediaries.
10.6 Any amounts paid by you directly to a Service Provider outside the Platform, if permitted, are entirely at your own risk. The Company shall have no responsibility for such off-platform payments and no obligation to process or facilitate any refund in respect thereof.
10.7 In compliance with the Consumer Protection (E-Commerce) Rules, 2020, the Platform shall display at all material times: (a) the legal name and address of the Company; (b) the contact details of the Grievance Officer; (c) the applicable refund, cancellation, and dispute-resolution policy; (d) accepted payment methods; and (e) details of each Service Provider, including their legal name, professional credentials, and contact information, to the extent permitted under applicable professional conduct rules.
. Content and Intellectual Property
11.1 All content on the Platform, including but not limited to text, graphics, user interfaces, visual interfaces, photographs, logos, trademarks, sounds, music, artwork, computer code, and underlying software, is the Intellectual Property of the Company and is owned by or licensed to the Company and is protected under applicable copyright, trademark and other intellectual property laws.
11.2 Subject to your compliance with these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform for your personal, lawful and non-commercial purposes.
11.3 You shall not:
a. copy, reproduce, modify, distribute, sell, lease, reverse engineer or create derivative works of any portion of the Platform;
b. remove or alter any proprietary notices or marks;
c. use any Company trademarks, logos or branding without our prior written consent.
11.4 You may submit contents (such as queries, reviews, feedback, documents, etc.) through the Platform. By submitting such content, you grant the Company a worldwide, non-exclusive, royalty-free, transferable licence to use, store, reproduce, modify, display and distribute such content for the purpose of operating, improving and promoting the Platform, subject to our Privacy Policy.
Third-Party Links and Services
The Platform may contain links to third-party websites, apps or resources, or may display advertisements or content from third parties. Such links or content are provided only for convenience and informational purposes. The Company does not control, endorse or assume responsibility for any third-party websites, services, products or content, and your use of the same shall be subject to the terms and policies of such third parties.
. Privacy and Data Protection
13.1 Our collection, use, storage and processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. Please review it carefully before using the Platform.
13.2 The Company complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) and all rules and regulations made thereunder, as well as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to the extent applicable. You are responsible for ensuring that any personal data of third parties supplied by you is provided in compliance with applicable laws, including obtaining all necessary consents and providing requisite notices.
13.3 In compliance with the IT Rules 2026, the Company shall notify all registered Users, at least once every 3 (three) months, of the consequences of non-compliance with these Terms, applicable laws, and the Company's policies, including the risk of account suspension, civil liability, and criminal reporting obligations under applicable statutes.
13.4 You acknowledge that certain personal data maybe required to be shared with Service Providers for the limited and specified purpose of providing the services requested by you. You consent to such sharing and processing in accordance with applicable laws and the Privacy Policy.
13.5 You are solely responsible for ensuring that any personal data of third parties submitted by you through the Platform is provided in compliance with applicable laws, including obtaining all necessary consents, providing requisite notices to data subjects, and complying with the DPDP Act. The Company shall not be responsible or liable for any claim arising from your failure to comply with this obligation.
13.6 The Company will, in its capacity as Data Fiduciary under the DPDP Act, 2023, engage Data Processors (including payment gateways, cloud providers, and verification vendors) only through written agreements that restrict processing to specified lawful purposes, impose security obligations equivalent to or higher than those under applicable Indian law, and prohibit further sub-processing without the Company's prior written consent.
Grievance Officer
14.1 In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Company's Grievance Officer are as follows:
Name: Jyot Baxi
Designation: Grievance Officer
Email: support@nexintain.com
Any complaint or concern regarding the Platform or these Terms, or the services, may be directed to the Grievance Officer. The Company shall acknowledge the complaint within 24 (twenty-four) hours of receipt and shall endeavour to resolve it within 7 (Seven) days, with a 36-hour window for unlawful content and a 2-hour window for bodily-privacy violations such as non-consensual imagery, or within such period as may be prescribed under the applicable laws.
"As Is" Disclaimer of Warranties
15.1 The Platform, and all information, content and services available through it, are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied.
15.2 To the fullest extent permitted by law, the Company and its Directors, Officers, employees and affiliates disclaim all warranties, express or implied, statutory or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, and non-interruption of services.
15.3 Without prejudice to the generality of the foregoing, the Company does not warrant that:
a. the Platform will be error-free, secure or free from viruses or other harmful components;
b. the information or content available on the Platform is accurate, complete, reliable, current or free of typographical errors;
c. any service booked through the Platform will meet your expectations or deliver any particular outcome or result.
. Limitation of Liability
16.1 To the fullest extent permitted by applicable laws, in no event shall the Company or its Directors, Officers, employees, agents or affiliates be liable to you for any indirect, incidental, special, consequential or exemplary damages, including but not limited to loss of profits, data, reputation or business opportunities, arising out of or in connection with your use of or inability to use the Platform or any services obtained through it, even if advised of the possibility of such damages.
16.2 Subject to the foregoing, the aggregate liability of the Company, whether in contract, tort (including negligence) or otherwise, arising out of or in connection with these Terms, the Platform, or any services availed through the Platform, shall not exceed the total amount of fees actually paid by you to the Company in respect of the specific transaction or service giving rise to such claim.
16.3 Nothing in these Terms shall exclude or limit any liability which cannot be excluded or limited under applicable law.
Indemnity
You agree to indemnify, defend and hold harmless the Company and its directors, officers, employees and affiliates from and against any and all claims, actions, demands, liabilities, damages, losses, costs and expenses (including reasonable advocates' fees) arising out of or in connection with:
your use of the Platform;
your breach of these Terms or any applicable law;
your infringement of any intellectual property or other rights of any person or entity; or
any dispute or issue between you and any Service Provider or other User.
Any information, reports, or material obtained through the App are provided for informational purposes only and are not certified, verified, or intended to be relied upon as evidence, proof, or material for use in any court, tribunal, or other legal proceeding, unless expressly stated otherwise in writing by the Company. The User agrees that the Company shall not be liable for any loss, claim, damage, or consequence arising from the User's use of such information, including any use made in public, in court, or before any authority, to the extent permitted by applicable law.
Suspension and Termination
18.1 The Company reserves the right, at its sole discretion and without prior notice, to suspend, restrict or terminate your access to all or any part of the Platform, or to deactivate your account, if:
a. you violate these Terms or applicable laws;
b. we are required to do so by law or any governmental authority;
c. we suspect fraud, misuse or unauthorized use of the Platform; or
d. for any technical, security or business reasons.
18.2 Upon termination, your right to use the Platform shall immediately cease. Certain provisions which by their nature should survive termination (including, without limitation, clauses relating to intellectual property, disclaimers, limitation of liability, indemnity and governing law) shall survive.
18.3 The Company, in its capacity as an intermediary, shall disable access to or remove unlawful content: (a) within 3 hours of receipt of a valid court order or government reasoned intimation; (b) within 2 hours where such content involves a violation of bodily privacy; and (c) within 7 days for other categories of unlawful content upon receipt of a valid complaint. The Company shall also act suo motu upon becoming aware of unlawful synthetically generated content on the Platform.
Changes to the Platform and Terms
19.1 We may, at any time and at our sole discretion, modify, suspend, withdraw, or discontinue any feature, service or content on the Platform, with or without notice.
19.2 The Company may also amend or update these Terms from time to time. The updated Terms will be posted on the Platform with a revised "Last Updated" date. Where changes are material, the Company will endeavour to provide reasonable notice (not less than 7 (seven) days) prior to such changes taking effect, except where immediate changes are necessitated by applicable laws or regulatory requirements. Your continued use of the Platform following the effective date of any such changes shall constitute your acceptance of the revised Terms.
Governing Law and Dispute Resolution
20.1 These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.
20.2 Subject to clause 18.3, the courts at Gautam Budh Nagar, Noida shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms, the Platform or any services availed through it.
20.3 The Company and you shall first endeavour in good faith to resolve any dispute arising out of or in connection with these Terms through mutual negotiation, within a period of 30 (thirty) days from the date on which either party notifies the other of the dispute. If the dispute is not resolved within such a period, it may be referred to arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator mutually agreed upon by the parties, and in the absence of agreement, appointed in accordance with the said Act. The seat and venue of arbitration shall be Noida and place will be decided mutually, the language of the proceedings shall be English, and the arbitral award shall be final and binding on the parties.
20.4 Any dispute, claim, or cause of action arising out of or in connection with the use of the Platform or these Terms shall be subject to the limitation periods prescribed under applicable law. Without prejudice to the foregoing, to the extent permissible under law, any such claim shall be initiated within one (1) year from the date on which the cause of action arises; provided, however, that where any applicable statute, including the Limitation Act, 1963, the Consumer Protection Act, 2019, or any other law in force, prescribes a mandatory limitation period that cannot be reduced or waived by agreement, such statutory limitation period shall prevail. Any claim not brought within the applicable limitation period shall be deemed time-barred.
Force Majeure
The Company shall not be liable for any failure, delay, or interruption in the performance of its obligations under these Terms where such failure, delay, or interruption arises from or is attributable to circumstances beyond the Company's reasonable control, including but not limited to acts of God, natural disasters, pandemics or epidemics, governmental actions or restrictions, national or regional emergencies, power or internet outages, strikes, civil unrest, war, or failure of third-party infrastructure or services. In such circumstances, the Company shall use reasonable endeavours to resume performance as soon as practicable.
Miscellaneous
22.1 Entire Agreement: These Terms, together with the Privacy Policy and any additional terms notified in relation to specific services, constitute the entire agreement between you and the Company relating to the subject matter hereof.
22.2 Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall remain in full force and effect.
22.3 No Waiver: Any failure or delay by the Company in exercising any right, power or remedy under these Terms shall not constitute a waiver of such right, power or remedy.
22.4 Assignment: You shall not assign or transfer your rights or obligations under these Terms without our prior written consent. The Company may assign its rights and obligations under these Terms to any of its affiliates or in connection with any merger, sale or reorganization without your consent.
22.5 Notices: Any notices or communications from the Company may be sent electronically (including via email, SMS, in-app notifications or postings on the Platform). You consent to receive communications in such electronic form. In compliance with the IT Rules 2026, the Company will notify all registered Users, at least once every 3 (three) months, of the consequences of non-compliance with these Terms, applicable laws, and the Company's policies, including the risk of account suspension, civil liability, and criminal reporting obligations under applicable statutes.
22.6 Contact : For any queries, complaints or notices, you may contact us at:
Email : support@nexintain.com
Address : A-116, Uber Tech Center, Sector 132, Noida, Greater Noida Expressway, Gautam Budh Nagar, Uttar Pradesh.
Terms & Conditions
Introduction and Acceptance
These Terms and Conditions ("Terms") constitute a legally binding agreement between You or any legal entity that books opted Services (defined below) on behalf of end-users ("You" or "User") and Nexintain Technologies Pvt. Ltd., a company incorporated under the laws of India, having its registered office at Urbtech Trade Centre, Office no. A-116, Sector 132, Noida Expressway, Greater Noida, Gautam Budh Nagar, Uttar Pradesh 201304, ("Company", "we", "us", "our"). If you represent any other person or any other legal entity, you confirm and represent that you have the necessary power and authority to bind such person or legal entity to these Terms & Conditions governing your access to and use of our mobile application/website SCRUTINT and related services (collectively, the "Platform"). By accessing, browsing, registering on, or using the Platform, you confirm that you have read, understood and agree to be bound by these Terms, our Privacy Policy and any other policies as may be notified by us from time to time. If you do not agree to these Terms, you should not access or use the Platform.
Nature of Services and Role as Intermediary
2.1 The Platform is a technology-based marketplace that enables Users to connect with independent third-party service providers, including without limitation:
a. independent providers of strategic, factual and background-review services (including corporate due diligence, Workplace Integrity, Forensic & Disputes, Brand & IP, Legal similar services) (collectively, the "Advisory Service Providers"); and
b. advocates, law firms and other persons qualified to provide legal consultancy services, who may make their basic professional information available on the Platform strictly in accordance with applicable professional conduct rules ("Legal Service Providers");
(collectively, "Service Providers"), where their details are shared with You for the purposes of providing services only and shall not be construed as advertising, solicitation or endorsement of their services.
2.2 The Company is only a facilitator/intermediary that provides technology and tools to connect Users with Service Providers and to enable communication, scheduling, and payments between them. The Company does not itself provide advisory, verification, legal, or any professional services, and does not act as an advocate, law firm, detective agency, or employment agency.
2.3 All services requested or availed by you through the Platform are rendered directly by the relevant Service Provider to you, under a separate understanding / engagement between you and such Service Provider. The Company is not a party to such engagement and has no control over, and assumes no responsibility for, the quality, legality, completeness, accuracy or outcome of the services rendered by any Service Provider.
2.4 The Company is not a legal service provider and does not advertise, recommend, or solicit the services of any legal professional. The listing of any Legal Professional on the Platform is not an endorsement or advertisement within the meaning of Rule 36 of the Bar Council of India Rules. Legal Professionals listed on the Platform remain solely responsible for compliance with all professional conduct obligations under the Advocates Act, 1961 and the Bar Council of India Rules, including restrictions on advertising and solicitation.
2.5 Nothing on the Platform shall be construed as:
a. the Company providing legal, investigative, or professional advice;
b. creation of any attorney client or principal agent relationship between you and the Company; or
c. a recommendation, endorsement or guarantee of any particular Service Provider or service outcome.
Eligibility
3.1 You should be 18 (eighteen) years of age and have the capacity to enter into a legally binding contract under applicable law to use the Platform. If you are under 18, you may use the Platform only with the consent and active supervision of your parent/legal guardian, who shall be deemed to accept these Terms on your behalf.
3.2 By using the Platform, you represent and warrant that you satisfy the above eligibility criteria and that all information you submit is true, accurate and complete, and that you will keep such information updated.
User Account, Registration and Security
4.1 To access the features of the Platform, you may be required to create an account by providing requested information (such as name, contact details, email address, etc.). You agree to:
a. provide accurate, current and complete information; and
b. maintain and promptly update such information.
All the information submitted by you shall be subject to and regulated in accordance with the provisions of the Digital Personal Data Protection Act, 2023 ("DPDP Act") and/or other applicable laws.
4.2 You are solely responsible for maintaining the confidentiality and security of your login credentials and for all activities that occur under your account. You agree to:
a. immediately notify us of any actual or suspected unauthorized use of your account; and
b. ensure that you log out from your account at the end of each session.
4.3 The Company shall not be liable for any loss or damage arising from your failure to comply with this clause.
4.4 In accordance with the DPDP Act, 2023, a registered User may nominate another individual to exercise rights in relation to their account and Personal Data in the event of the User's death or incapacity. Details of the nomination process are set out in the Privacy Policy.
User Obligations and Permitted Use
5.1 You agree to use the Platform only for legitimate, lawful purposes and in accordance with these Terms and all applicable laws, including but not limited to laws relating to privacy, data protection, the Information Technology Act, 2000 ("IT Act"), the Digital Personal Data Protection Act, 2023 ("DPDP Act"), consumer protection, and any laws applicable to advisory, due diligence, background review, and legal services.
5.2 Without limitation, you agree that you will not:
a. use the Platform to upload, post, transmit or otherwise make available any information that is false, misleading, defamatory, obscene, offensive, discriminatory, invasive of another's privacy, or otherwise unlawful;
b. use the Platform to obtain or attempt to obtain any services that would be illegal or that would cause a Service Provider or the Company to breach any law or professional ethics;
c. misuse any verification or strategic reports to harass, stalk, defame, extort or illegally profile any individual, or to take any action in violation of applicable law;
d. upload or share any personal data of third parties without having a lawful basis (including appropriate consent where required) under applicable data protection laws;
e. attempt to gain unauthorized access to the Platform, other user accounts, or computer systems or networks connected to the Platform;
f. introduce any virus, worm, malware or other harmful code;
g. copy, modify, distribute, sell, lease, reverse engineer or otherwise exploit any portion of the Platform except as expressly permitted by these Terms;
h. use the Platform for data scraping, data mining, or any automated data collection without our prior written consent;
i. use the Platform to solicit or recruit Service Providers or Users off the Platform in a manner intended to circumvent the Platform.
5.3 You are solely responsible for the content and information you submit or provide through the Platform and for the consequences of any reliance placed on such information by Service Providers.
5.4 Where you submit personal data of a third party (including a subject of a due diligence, background review, or fact-finding request) through the Platform, you warrant that:
a. you have a lawful basis under applicable law (including the DPDP Act) to share and process such personal data;
b. you have obtained all necessary consents, authorisations, and notices required under applicable law from or in respect of the data subject; and
c. you shall indemnify and hold harmless the Company from any claim, demand, penalty, or proceeding initiated by or on behalf of any such data subject in respect of your breach of this clause.
Engagement with Service Providers
6.1 Based on the information and parameters provided by you on the Platform, one or more suitable Service Providers may be identified and allocated to your matter internally by us, and their details may then be shared with you for the limited purpose of enabling the requested services. The selection and matching process is performed on the basis of information self-declared by and the availability of Service Providers in our Data base.
6.2 Any decision to engage, communicate or transact with a Service Provider is solely your decision, and you are encouraged to conduct your own due diligence before finalizing any engagement.
6.3 The Company does not:
a. recommend, endorse or guarantee any specific Service Provider, service, advice or outcome;
b. guarantee that any verification, Strategic, or legal advice will be adequate, satisfactory, or fit for your particular purpose;
c. supervise, direct or control Service Providers in the performance of their services.
d. independently verify information available from publicly accessible and third-party sources or make any warranty as to its correctness, completeness, suitability or continuing accuracy.
6.4 Your relationship with any Service Provider is independent and the Company is not liable for any final outcome and the Company is not responsible for any acts, omissions, negligence, misconduct, breach of duty, or default of any Service Provider.
6.5 The Company operates as a technology intermediary within the meaning of Section 79 of the Information Technology Act, 2000, and the IT Rules 2021 (as amended). The Company does not initiate, select, modify, or exercise control over third-party content transmitted through the Platform and shall not be liable for such content, subject to compliance with applicable due diligence obligations. The Company's safe harbour protection shall not apply where the Company has actual knowledge of unlawful content and fails to expeditiously act upon the same.
Advisory and Verification Services - Specific Terms
7.1 You acknowledge that:
a. strategic, advisory, verification, and background due diligence services inherently involve limitations, reliance on third-party databases, records, and representations, and are subject to the availability and accuracy of information at the time of the request; and
b. reports or findings, if remains incomplete, outdated, or subject to error due to factors beyond the control of the Service Provider or the Company, including but not limited to inaccuracies in public records, database limitations, or refusal of sources to provide information. Any reports, findings, or information provided by Service Providers is for your own consumption only and do not constitute a certification, guarantee or warranty of the subject's background, conduct, or future behavior.
7.2 You agree to use any Strategic/Advisory, or the outcome of the service so engaged by you shall be used strictly in accordance with applicable laws, and shall not discriminate or act unlawfully based on such data. You remain solely responsible for any decision taken on the basis of such reports.
7.3 You acknowledge that the Company's role is of facilitator alone and shall be limited to that of a technology intermediary facilitating the connection between you and the relevant Advisory Service Provider.
Legal Services - Specific Terms
8.1 Any legal consultation, opinion, advice, draft documents or other legal services are provided solely by Legal Professionals and not by the Company.
8.2 The Platform itself does not create an attorney client relationship between you and the Company. Any attorney-client relationship, if at all, is created only between you and the relevant Legal Professional and is subject to their professional obligations, bar council rules, conflict checks and independent judgment.
8.3 Any legal information published on the Platform (FAQs, articles, blogs, sample documents, etc.) is for general informational purposes only, may not reflect current legal developments, and should not be treated as a substitute for specific legal advice tailored to your situation.
8.4 The Company is not a legal service provider and does not advertise, recommend, or solicit the services of any legal professional. The listing of any Legal Professional on the Platform is not an endorsement or advertisement within the meaning of Rule 36 of the Bar Council of India Rules. Legal Professionals listed on the Platform remain solely responsible for compliance with all professional conduct obligations under the Advocates Act, 1961 and the Bar Council of India Rules, including restrictions on advertising and solicitation.
Confidentiality of Services
9.1 The Company shall maintain reasonable confidentiality with respect to the queries, instructions, and service outputs submitted or received by you through the Platform, subject to applicable laws and the terms of the Privacy Policy.
9.2 Reports, findings, legal opinions, and other outputs generated by Service Providers and shared with you through the Platform are intended solely for your use only and shall not be shared by the Company with any third party, except:
a. as required by applicable laws, court order, or direction of a competent authority;
b. as necessary for the operation of the Platform, subject to appropriate confidentiality obligations; or
c. with your explicit consent.
9.3 Service Providers are contractually required to maintain confidentiality in respect of all engagements facilitated through the Platform. However, the Company does not guarantee such compliance and shall not be liable for any breach of confidentiality by any Service Provider.
. Payments, Fees, Cancellation and Refunds
10.1 Certain services on the Platform may be chargeable. You agree to pay the applicable fees and charges, including any taxes, in accordance with the fee schedule or pricing displayed at the time of booking or as otherwise communicated to you.
10.2 Payments may be processed via third-party payment gateways, banks or payment aggregators. You agree that:
a. your use of such payment services is subject to their respective terms and conditions; and
b. the Company is not responsible for any acts, errors, failures, delays or service issues of such third parties.
10.3 Unless otherwise specified at the time of booking, all fees for services facilitated through the Platform are payable in advance. The quantum of advance (including whether a part-payment, percentage or full fee is payable upfront) shall be determined on a case-by-case basis at the sole discretion of the Company and/or the relevant Service Provider, and will be communicated to you at the time of booking. All such advance payments shall be non-refundable, except in the limited circumstances set out in our cancellation/refund policy as may be notified on the Platform from time to time.
10.4 In connection with any booking, payment, refund, or other transaction on or through the Platform, the Company may require the User, and where applicable the person or entity on whose behalf the User is acting, to complete such know your customer (KYC), identity verification, anti fraud, source of funds, billing, ownership, authority, or other due diligence requirements as the Company may reasonably prescribe from time to time, and the User agrees to provide complete, true, accurate, current, and verifiable information and supporting documents, including identity proof, address proof, business identification details, GST details (if applicable), authorisation documents, bank details, and any other records reasonably required for verification; the Company may, directly or through authorised third-party service providers, payment gateways, banks, verification agencies, or regulatory-compliance partners, verify such information and documents for payment authentication, fraud prevention, risk management, regulatory compliance, grievance handling, refunds, chargeback review, and lawful onboarding or continuation of services, and all such information and documents shall be stored, processed, shared, and protected in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the Company's Privacy Policy; the User acknowledges that the Company may suspend, withhold, reject, reverse, delay, or cancel any booking, payment, refund request, account activity, or access to the Platform where the required verification information is not provided, is incomplete, inaccurate, misleading, expired, or incapable of verification, or where there is a reasonable suspicion of fraud, impersonation, unauthorised use, unlawful activity, payment abuse, or breach of these Terms, or where such action is required to comply with applicable laws, court orders, directions of governmental authorities, banking partners, payment intermediaries, or internal risk-control requirements; and the User further represents that all documents and information submitted for verification lawfully belong to the User or are lawfully submitted with full authority and do not violate any third-party rights or applicable law, and the Company shall not be liable for any loss, delay, failed transaction, inability to process a refund, suspension, or denial of services arising from the User's failure to comply with this clause or from any action taken by the Company in good faith to comply with applicable laws and verification requirements.
10.5 Refunds shall be considered and processed strictly in accordance with these Terms and the applicable refund policy, and only in circumstances where the non-provision, failure, or deficiency of the booked service is directly and demonstrably attributable to (i) a technical failure of the Platform, or (ii) a material breach or lapse on the part of the Company in performing its obligations under these Terms. No refund shall be payable for any dissatisfaction with, or alleged deficiency in, the services rendered by any independent Service Provider, or for any reason not directly attributable to the Company, including user error, change of mind, or external factors beyond the Company's control. In the event a refund is approved in such limited circumstances, the refund amount shall be restricted to the amount actually received by the Company for the relevant booking, subject to such deductions as may be permitted under applicable law, including payment gateway charges, taxes, or other transactional costs. The approved refund shall be processed to the original payment method within a reasonable period, and the Company shall not be liable for any delays attributable to banks, payment gateways, or other third-party intermediaries.
10.6 Any amounts paid by you directly to a Service Provider outside the Platform, if permitted, are entirely at your own risk. The Company shall have no responsibility for such off-platform payments and no obligation to process or facilitate any refund in respect thereof.
10.7 In compliance with the Consumer Protection (E-Commerce) Rules, 2020, the Platform shall display at all material times: (a) the legal name and address of the Company; (b) the contact details of the Grievance Officer; (c) the applicable refund, cancellation, and dispute-resolution policy; (d) accepted payment methods; and (e) details of each Service Provider, including their legal name, professional credentials, and contact information, to the extent permitted under applicable professional conduct rules.
. Content and Intellectual Property
11.1 All content on the Platform, including but not limited to text, graphics, user interfaces, visual interfaces, photographs, logos, trademarks, sounds, music, artwork, computer code, and underlying software, is the Intellectual Property of the Company and is owned by or licensed to the Company and is protected under applicable copyright, trademark and other intellectual property laws.
11.2 Subject to your compliance with these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform for your personal, lawful and non-commercial purposes.
11.3 You shall not:
a. copy, reproduce, modify, distribute, sell, lease, reverse engineer or create derivative works of any portion of the Platform;
b. remove or alter any proprietary notices or marks;
c. use any Company trademarks, logos or branding without our prior written consent.
11.4 You may submit contents (such as queries, reviews, feedback, documents, etc.) through the Platform. By submitting such content, you grant the Company a worldwide, non-exclusive, royalty-free, transferable licence to use, store, reproduce, modify, display and distribute such content for the purpose of operating, improving and promoting the Platform, subject to our Privacy Policy.
Third-Party Links and Services
The Platform may contain links to third-party websites, apps or resources, or may display advertisements or content from third parties. Such links or content are provided only for convenience and informational purposes. The Company does not control, endorse or assume responsibility for any third-party websites, services, products or content, and your use of the same shall be subject to the terms and policies of such third parties.
. Privacy and Data Protection
13.1 Our collection, use, storage and processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. Please review it carefully before using the Platform.
13.2 The Company complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) and all rules and regulations made thereunder, as well as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to the extent applicable. You are responsible for ensuring that any personal data of third parties supplied by you is provided in compliance with applicable laws, including obtaining all necessary consents and providing requisite notices.
13.3 In compliance with the IT Rules 2026, the Company shall notify all registered Users, at least once every 3 (three) months, of the consequences of non-compliance with these Terms, applicable laws, and the Company's policies, including the risk of account suspension, civil liability, and criminal reporting obligations under applicable statutes.
13.4 You acknowledge that certain personal data maybe required to be shared with Service Providers for the limited and specified purpose of providing the services requested by you. You consent to such sharing and processing in accordance with applicable laws and the Privacy Policy.
13.5 You are solely responsible for ensuring that any personal data of third parties submitted by you through the Platform is provided in compliance with applicable laws, including obtaining all necessary consents, providing requisite notices to data subjects, and complying with the DPDP Act. The Company shall not be responsible or liable for any claim arising from your failure to comply with this obligation.
13.6 The Company will, in its capacity as Data Fiduciary under the DPDP Act, 2023, engage Data Processors (including payment gateways, cloud providers, and verification vendors) only through written agreements that restrict processing to specified lawful purposes, impose security obligations equivalent to or higher than those under applicable Indian law, and prohibit further sub-processing without the Company's prior written consent.
Grievance Officer
14.1 In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Company's Grievance Officer are as follows:
Name: Jyot Baxi
Designation: Grievance Officer
Email: support@nexintain.com
Any complaint or concern regarding the Platform or these Terms, or the services, may be directed to the Grievance Officer. The Company shall acknowledge the complaint within 24 (twenty-four) hours of receipt and shall endeavour to resolve it within 7 (Seven) days, with a 36-hour window for unlawful content and a 2-hour window for bodily-privacy violations such as non-consensual imagery, or within such period as may be prescribed under the applicable laws.
"As Is" Disclaimer of Warranties
15.1 The Platform, and all information, content and services available through it, are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied.
15.2 To the fullest extent permitted by law, the Company and its Directors, Officers, employees and affiliates disclaim all warranties, express or implied, statutory or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, and non-interruption of services.
15.3 Without prejudice to the generality of the foregoing, the Company does not warrant that:
a. the Platform will be error-free, secure or free from viruses or other harmful components;
b. the information or content available on the Platform is accurate, complete, reliable, current or free of typographical errors;
c. any service booked through the Platform will meet your expectations or deliver any particular outcome or result.
. Limitation of Liability
16.1 To the fullest extent permitted by applicable laws, in no event shall the Company or its Directors, Officers, employees, agents or affiliates be liable to you for any indirect, incidental, special, consequential or exemplary damages, including but not limited to loss of profits, data, reputation or business opportunities, arising out of or in connection with your use of or inability to use the Platform or any services obtained through it, even if advised of the possibility of such damages.
16.2 Subject to the foregoing, the aggregate liability of the Company, whether in contract, tort (including negligence) or otherwise, arising out of or in connection with these Terms, the Platform, or any services availed through the Platform, shall not exceed the total amount of fees actually paid by you to the Company in respect of the specific transaction or service giving rise to such claim.
16.3 Nothing in these Terms shall exclude or limit any liability which cannot be excluded or limited under applicable law.
Indemnity
You agree to indemnify, defend and hold harmless the Company and its directors, officers, employees and affiliates from and against any and all claims, actions, demands, liabilities, damages, losses, costs and expenses (including reasonable advocates' fees) arising out of or in connection with:
your use of the Platform;
your breach of these Terms or any applicable law;
your infringement of any intellectual property or other rights of any person or entity; or
any dispute or issue between you and any Service Provider or other User.
Any information, reports, or material obtained through the App are provided for informational purposes only and are not certified, verified, or intended to be relied upon as evidence, proof, or material for use in any court, tribunal, or other legal proceeding, unless expressly stated otherwise in writing by the Company. The User agrees that the Company shall not be liable for any loss, claim, damage, or consequence arising from the User's use of such information, including any use made in public, in court, or before any authority, to the extent permitted by applicable law.
Suspension and Termination
18.1 The Company reserves the right, at its sole discretion and without prior notice, to suspend, restrict or terminate your access to all or any part of the Platform, or to deactivate your account, if:
a. you violate these Terms or applicable laws;
b. we are required to do so by law or any governmental authority;
c. we suspect fraud, misuse or unauthorized use of the Platform; or
d. for any technical, security or business reasons.
18.2 Upon termination, your right to use the Platform shall immediately cease. Certain provisions which by their nature should survive termination (including, without limitation, clauses relating to intellectual property, disclaimers, limitation of liability, indemnity and governing law) shall survive.
18.3 The Company, in its capacity as an intermediary, shall disable access to or remove unlawful content: (a) within 3 hours of receipt of a valid court order or government reasoned intimation; (b) within 2 hours where such content involves a violation of bodily privacy; and (c) within 7 days for other categories of unlawful content upon receipt of a valid complaint. The Company shall also act suo motu upon becoming aware of unlawful synthetically generated content on the Platform.
Changes to the Platform and Terms
19.1 We may, at any time and at our sole discretion, modify, suspend, withdraw, or discontinue any feature, service or content on the Platform, with or without notice.
19.2 The Company may also amend or update these Terms from time to time. The updated Terms will be posted on the Platform with a revised "Last Updated" date. Where changes are material, the Company will endeavour to provide reasonable notice (not less than 7 (seven) days) prior to such changes taking effect, except where immediate changes are necessitated by applicable laws or regulatory requirements. Your continued use of the Platform following the effective date of any such changes shall constitute your acceptance of the revised Terms.
Governing Law and Dispute Resolution
20.1 These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.
20.2 Subject to clause 18.3, the courts at Gautam Budh Nagar, Noida shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms, the Platform or any services availed through it.
20.3 The Company and you shall first endeavour in good faith to resolve any dispute arising out of or in connection with these Terms through mutual negotiation, within a period of 30 (thirty) days from the date on which either party notifies the other of the dispute. If the dispute is not resolved within such a period, it may be referred to arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator mutually agreed upon by the parties, and in the absence of agreement, appointed in accordance with the said Act. The seat and venue of arbitration shall be Noida and place will be decided mutually, the language of the proceedings shall be English, and the arbitral award shall be final and binding on the parties.
20.4 Any dispute, claim, or cause of action arising out of or in connection with the use of the Platform or these Terms shall be subject to the limitation periods prescribed under applicable law. Without prejudice to the foregoing, to the extent permissible under law, any such claim shall be initiated within one (1) year from the date on which the cause of action arises; provided, however, that where any applicable statute, including the Limitation Act, 1963, the Consumer Protection Act, 2019, or any other law in force, prescribes a mandatory limitation period that cannot be reduced or waived by agreement, such statutory limitation period shall prevail. Any claim not brought within the applicable limitation period shall be deemed time-barred.
Force Majeure
The Company shall not be liable for any failure, delay, or interruption in the performance of its obligations under these Terms where such failure, delay, or interruption arises from or is attributable to circumstances beyond the Company's reasonable control, including but not limited to acts of God, natural disasters, pandemics or epidemics, governmental actions or restrictions, national or regional emergencies, power or internet outages, strikes, civil unrest, war, or failure of third-party infrastructure or services. In such circumstances, the Company shall use reasonable endeavours to resume performance as soon as practicable.
Miscellaneous
22.1 Entire Agreement: These Terms, together with the Privacy Policy and any additional terms notified in relation to specific services, constitute the entire agreement between you and the Company relating to the subject matter hereof.
22.2 Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall remain in full force and effect.
22.3 No Waiver: Any failure or delay by the Company in exercising any right, power or remedy under these Terms shall not constitute a waiver of such right, power or remedy.
22.4 Assignment: You shall not assign or transfer your rights or obligations under these Terms without our prior written consent. The Company may assign its rights and obligations under these Terms to any of its affiliates or in connection with any merger, sale or reorganization without your consent.
22.5 Notices: Any notices or communications from the Company may be sent electronically (including via email, SMS, in-app notifications or postings on the Platform). You consent to receive communications in such electronic form. In compliance with the IT Rules 2026, the Company will notify all registered Users, at least once every 3 (three) months, of the consequences of non-compliance with these Terms, applicable laws, and the Company's policies, including the risk of account suspension, civil liability, and criminal reporting obligations under applicable statutes.
22.6 Contact : For any queries, complaints or notices, you may contact us at:
Email : support@nexintain.com
Address : A-116, Uber Tech Center, Sector 132, Noida, Greater Noida Expressway, Gautam Budh Nagar, Uttar Pradesh.
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